How to request your health care records
Current and former clients may request copies of their counseling and mental health records maintained by Nancy Thomas, PhD, PLLC. Requests must be submitted by email to nancythomascounseling@gmail.com. To prevent delays, please include:
- Client full legal name and date of birth
- Current phone number and/or email address
- Description of records requested, including specific dates if applicable
- Preferred email for secure electronic delivery
- Client signature and date
If records are requested on behalf of another individual, documentation verifying legal authority is required, such as guardianship documentation or a medical power of attorney. Identity verification may be required to protect client privacy and confidentiality in accordance with applicable state and federal laws.
Licensing authority information
Nancy Thomas, PhD, PLLC is regulated by the Texas Behavioral Health Executive Council, the licensing authority for Licensed Professional Counselors in the State of Texas.
Questions regarding licensure or professional regulation may be submitted through the Council's website: bhec.texas.gov/contact-us. When submitting an inquiry, select Licensed Professional Counselor as the license type.
Filing a consumer complaint
Clients or members of the public who wish to file a consumer complaint may do so through the Texas Office of the Attorney General Consumer Protection Division at texasattorneygeneral.gov/consumer-protection/file-consumer-complaint. When submitting a complaint, include relevant dates, names, and any supporting documentation if available.
Questions regarding House Bill 4224
For questions related to House Bill 4224 or consumer access requirements under Texas law, contact Texas Health and Human Services at HCR_PRU@hhs.texas.gov.